Indonesian passport holders must complete a Taiwan Arrival Card (TWAC) before entering Taiwan — every visit, without exception. The TWAC is a free digital entry declaration managed by Taiwan's National Immigration Agency. It is not a visa and does not replace one. Even travelers entering on visa-free terms must submit it.
Does Indonesia Need a TWAC?
Every Indonesian citizen traveling to Taiwan must submit a Taiwan Arrival Card before arrival. The TWAC replaced the old paper immigration card on October 1, 2025, and applies regardless of how you're entering — whether on a visa, e-visa, or any visa-free arrangement that may apply to your passport.
The card is not a travel permit or visa extension. Think of it as a mandatory digital check-in with Taiwan's immigration system: a declaration of who you are, where you're staying, and why you're visiting.
Taiwan Arrival Card and Visa-Free Entry Rules for Indonesian Passport Holders
Indonesian citizens do not currently qualify for automatic visa-free entry to Taiwan under standard arrangements. Entry terms for Indonesia fall under Taiwan's New Southbound Policy, which carries separate and conditional rules that differ from the standard 90-day visa-free access granted to many Western and East Asian passports.
⚠️ Verify before you book: Visa-exemption status and permitted length of stay for Indonesian passport holders must be confirmed directly at twac.immigration.gov.tw or through Taiwan's Ministry of Foreign Affairs before your trip. Do not assume a blanket 30- or 90-day stay applies.
Regardless of your visa status, the TWAC is mandatory. Indonesian travelers entering on a visitor visa must obtain that visa first — then complete the Taiwan Arrival Card as a separate step before departure.
What to Prepare for Your Taiwan Arrival Card (TWAC)
The form takes 5–10 minutes to complete. Before you start, gather the following:
- Valid passport — your name in the TWAC must match your passport exactly; no nicknames or shortened versions
- Valid email address — your QR code is sent here immediately after submission
- Flight details — airline name, flight number, arrival date, and port of entry
- Accommodation address — full hotel name and address, or your host's name, address, and Taiwanese phone number if staying with someone
- Occupation and phone number
- Visa details — if you're entering on a visitor visa, have your visa number and expiry date ready
- Purpose of visit — tourism, business, visiting family, etc.
If you're visiting relatives in Taiwan, you'll also need their full name and a local mobile number. For group travel, one person can submit a TWAC for up to 16 travelers in a single session.
How to Fill Out the Taiwan TWAC — Quick Steps for Indonesian Travelers
The submission process runs through five stages on the official portal:
- Email verification — enter your email address and confirm it; this is where your QR code will land
- Traveler information — full legal name, date of birth, nationality, passport number, and expiry date
- Itinerary — flight number, arrival date, port of entry, departure date, and purpose of visit; add your accommodation address here
- Review — check every field carefully before proceeding; a wrong passport number or name mismatch can cause problems at immigration
- Confirmation — submit and receive your QR code by email immediately
The TWAC is available in Indonesian, which makes the process straightforward for Indonesian-speaking travelers. If you need to correct something after submitting, you can update your card anytime before arrival — just return to the official portal and select the update option.
When to Submit Your Taiwan Arrival Card
The submission window opens 7 days before your arrival date. That window was extended from the earlier 3-day period as of June 2026, giving travelers more flexibility.
That said, earlier is better:
- 7–3 days before arrival — ideal; leaves time to catch and fix any errors
- 2 days before — still comfortable
- 24 hours before — acceptable but cuts it close
- Day of flight — risky; some airlines check for TWAC completion at check-in and may deny boarding
The QR code you receive is valid from the moment of issue. At the immigration counter, officers scan your passport and retrieve your TWAC data automatically — you only need to show the QR code if specifically asked.
Submit your TWAC at the official National Immigration Agency portal: twac.immigration.gov.tw. The service is completely free. arrivalcardtw.com is an independent guide and is not affiliated with Taiwan's government.
FAQ: Taiwan Arrival Card for Indonesian Citizens
Do Indonesian citizens need a Taiwan Arrival Card even if they have a visa? Yes. The TWAC is separate from your visa. Indonesian travelers who hold a valid Taiwan visitor visa must still complete the Taiwan Arrival Card before departure. The two requirements work in parallel — the visa grants permission to enter; the TWAC is the mandatory digital declaration made to immigration.
Can Indonesian citizens enter Taiwan without a visa?
Indonesia falls under Taiwan's New Southbound Policy, which carries conditional entry rules that differ from the standard visa-free access offered to many other nationalities. Verify your current eligibility directly with Taiwan's Ministry of Foreign Affairs or at twac.immigration.gov.tw before booking — do not assume visa-free access applies automatically.
Is the Taiwan Arrival Card free for Indonesian travelers?
The TWAC carries no government fee — it is completely free to submit at twac.immigration.gov.tw. Some third-party services charge to complete it on your behalf, but that is unnecessary. The official form takes 5–10 minutes and is available in Indonesian.
What happens if I arrive in Taiwan without completing the TWAC?
Self-service kiosks are available at Taoyuan International Airport (TPE) and Kaohsiung International Airport (KHH), but queues can be long. A bigger risk: some airlines check for TWAC completion at the departure gate and may deny boarding before you even reach Taiwan. Complete the form at least 24 hours before your flight.
Can I update my Taiwan Arrival Card after submitting it?
Yes. The TWAC can be edited anytime before you arrive in Taiwan. If your accommodation changes, your flight is rescheduled, or you spot an error, return to the official portal and select the update option. Each trip requires a fresh submission — a previous TWAC cannot be reused for a new visit.
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